SYNERA processes personal data in accordance with the GDPR (EU 2016/679) and Greek legislation. The protection of your information is a top priority, and we implement technical and organizational measures for its secure and proper management.

Data Controller:
SYNERA S.A., 7 Hymettus St., Palaio Faliro, 17564
Email: info@syn-era.gr
Phones: (+30) 21 7000 8064 / (+30) 210 9480 050

Data we collect:
We collect only the absolutely necessary data for communication, support, and the use of our services, such as:
– Full name, email, phone number, and message content
– Technical data during website visit (IP, browser, operating system, cookies, logs)
– Cloud or ERP service usage data (logs, device information, operating statistics)

Processing purposes:
Data is used for servicing requests and communication, the provision and technical support of services, system security and monitoring, optimizing the website user experience, and compliance with legal obligations.
We do not use your data for marketing purposes without explicit consent.

Legal basis for processing:
– The consent of the data subject (contact forms, cookies)
– Contract execution (provision of services)
– The legitimate interest (security and functionality of systems)
– Compliance with a legal obligation

Cookies:
Necessary cookies, statistics cookies, and third-party cookies (e.g., Google) are used. The user can manage them through their browser settings.

Data sharing:
Data is shared only with authorized company personnel, hosting, technical support, or cloud service providers, and competent authorities when required by law.
No data is shared with third parties for commercial purposes.

Shelf life:
Data is retained only for as long as required for the purpose of its collection, our cooperation, or compliance with the law, and is then securely deleted.

Data subject rights:
You have the right of access, rectification, erasure, restriction of processing, objection, portability, and withdrawal of your consent at any time.
To exercise your rights, you can contact info@syn-era.gr.

Data security:
SYNERA applies measures such as SSL encryption, firewalls, controlled access, secure servers, and continuous system monitoring.

Third-party links:
The website may contain links to third-party websites. SYNERA is not responsible for their privacy practices.

Policy changes:
This policy may be amended at any time. The most recent version is always available on the website.

Contact:
Email: info@syn-era.gr
Phones: (+30) 21 7000 8064 / (+30) 210 9480 050